Kui Parks is committed to providing you the best possible service, and to this end, we have established a FAQ section to address commonly asked questions.

These questions will also be used to help continually improve the product and service we offer.

So please let us know if we have missed anything or you have any questions on what we offer which is not clear.

We would be delighted to address these questions.

Kui Parks has been set up especially to meet the need of the travelling adventurer. Recent research has shown, once again, that nomads are seeking value for money and do not want to pay high overnight rates for facilities they do not use. Kui Parks is establishing a national network of parks that deliver on the 4 criteria most often expected by adventurer: clean amenities, well maintained sites, value for money and friendly staff. So if you are looking for what matters, we would love to welcome you to visit one of our growing network of caravan parks. Join today!

Kui Parks has been set up as a result of extensive research, and the fact that there is a specific unmet need in the market. Other groups of caravan parks have positioned themselves as family, holiday and destination parks, offering a wide range of excellent facilities to families and holiday makers. Kui Parks has, however, recognized that little has been done to meet the needs of the travelling adventurer. Research has identified key criteria important to them, namely, clean amenities, well maintained sites, value for money and friendly staff. This is what Kui Parks offer - meeting the needs of the nomad. Many of the Kui Parks may not have the jumping pillows, tennis courts etc., but what they do offer is exactly what nomads are looking for. We have recognized that many great parks are offering exactly this but are little known. Kui Parks wants to raise the profile of the parks that tailor to the needs of the travelling adventurer.

Kui Parks are nearly all privately owned parks offering well maintained sites, clean amenities, friendly and welcoming staff and value for money. All Kui Parks Members are offered a 10% discount on their overnight stay. Some of the Kui Parks offer even more incentives to stay in their parks for longer. As the key audience is the travelling adventurer, many parks offer services, such as meals, happy hour, local tours etc, to better meet the unique needs of the traveller. Feel free to ask the Kui Park you visit.

Our website kuiparks.com.au provides a quick and easy way to locate a Kui Parks caravan park near you. Please note that as we are growing, this site will be updated regularly with our newest member parks. The search function is easy to use, or you may select the state and identify a park there.

A special feature of the search function is the ability to search parks in an area that specifically meet your needs. For example if you are looking for a Kui Park that offers sites for Large Rigs, are Pet friendly, and have Bush Walking in the area, our site gives you the opportunity to specifically look for the parks that offer these services. There are many other options to select your ideal location.

Kui Parks will be providing an online PDF version of all our parks in the coming months, so watch this space.

Becoming a Member is quick and easy, You can become a loyalty member of Kui Parks for 24 months for just just $40 (GST Incl). Your membership fee is quickly earned back by means of the discounts offered through our member parks. Many 1000's of members are seeing the benefit of their membership to Kui Parks.

Kui Parks would love to have you stay longer at their parks. The towns and areas where Kui Parks caravan parks are located offer great sites and  many also offer attractive specials to keep you staying longer than planned. Many of our parks offer you additional discounts at certain times of the year, or if you decide to stay longer than a week in addition to your 10% discount. We encourage you to ask. Each Kui Parks caravan park has the option to structure their own additional discounts over and above the 10% discounts, based on their occupancy and setting. Some parks will allow 'double dipping' of discounts. Kui Parks does not dictate these discounts to the parks. All Kui Parks members are guaranteed a 10% discount for their stay, off the published rates. It is the parks prerogative what additional discounts they will offer.

Nearly all the Kui Parks caravan parks are pet friendly, however some parks may not be pet friendly due to council or location restrictions. Pro rata, Kui Parks has the highest number of Pet Friendly parks with nearly 94% pet friendly.
How will you know where you can find a pet friendly Kui Park? In our 'Find a Park' and Search Function, you can select all the parks that Allow Pets or are NOT pet friendly. Click the Pet Friendly button to select your choice.

Many of our travellers like to pitch up early at parks. Although at times understandable, spare a thought for the parks too. This is not always convenient for the park, especially with smaller parks, where park and shopping chores may mean they are busy or where cleaning and preparation happens in the mornings ready for new arrivals.  Why not time your travels, by leaving your last over night stop at 10.00am, or spend some time doing some local shopping, visiting local sites etc. Nearly all of our parks are owner operated and many do not have additional staff to man the office, so checking in early is not always possible, so your understanding is appreciated. Most parks have a 2.00pm check in. Some flexibility may exist if you would like to come in early, but a quick phone call to the park will avoid any issues at check in.

There was a demand from members to have a digital card and app for convenience and accessibility. 

Yes, you can still use your physical plastic membership card. Parks have the capability to manually search your membership to verify its validation. However, it's important to note that only digital membership cards qualify users for the monthly and frequent stayer prize draws. There is still an option to purchase a Kui Parks membership with a physical card. Replacement cards are also available for $5.  

Having a digital card is environmentally friendly and allows members to participate in the monthly and quarterly prize draws.

Yes, your data is safe in the App. We prioritise your security, if you prefer added security, you can request a One Time Login and 2 Factor Authentication. Once logged in, you have full control over your details and can easily reset your password if needed.

Our partner, Member Jungle adheres to strict security protocols for storing and accessing your data. This includes implementing SSL encryption to protect all website visitors and storing user passwords encrypted in a secure database.